STairs – Karolinska Universitetssjukhuset

Users often struggled to find what they needed, complete tasks efficiently and understand where they were in the process. Content was buried in deep structures, workflows were unclear, and the overall interface lacked hierarchy and guidance.The challenge was to reduce cognitive load and design a platform that felt faster, clearer and easier to navigate — without changing the core functionality.

Research: Conducted interviews, gathered insights from ST doctors and mapped pain points across the existing platform.

Structure & Flows: Reorganised navigation, simplified hierarchies and clarified user journeys to reduce unnecessary steps.

Wireframes: Built low-fidelity concepts focusing on clarity, overview and simplicity.

Design System & UI: Created a modern, accessible interface with improved spacing, contrast and consistent components.

Prototype & Testing: Validated flows and UI with users, refining layout, copy and interactions based on feedback.

A redesigned platform structure with clear navigation, task-oriented workflows and a visual system that supports concentration and guidance. The new interface emphasises hierarchy, readability and accessibility — creating a calmer and more intuitive experience for busy doctors. Reusable Figma components and documentation made the solution scalable for future features.

Early testing showed improved task completion, reduced confusion and a much stronger sense of overview. Users described the new design as “clear”, “structured” and “much easier to use”. The design has laid the foundation for a more modern and efficient platform that better supports medical professionals in their daily learning.

STairs reinforced the importance of clarity in complex systems. When users are under pressure — as in healthcare — every interaction must reduce friction, not add to it.Thoughtful structure, accessible UI and consistent components proved essential for creating a platform that feels trustworthy and supportive.